phone

phone handles your company’s telephone availability. Your phone assistants answer calls on their own phone number, answer questions using your company knowledge, transfer when needed, and summarize every conversation.

Unlike an answering machine, phone conducts the conversation: The caller gets an answer, and you receive a transcript, callback number, and summary afterward.

The sections

Section	What it’s for
Dashboard	Quick access and credit balance at a glance
Gespräche	Call log with duration, caller, and summary
Kontakte	Phone book with most recent conversation summary
Konfiguration	Create and configure assistants
Einstellungen	Profile, language, and display

Getting started

1. Set up your first assistant.
2. Note down its phone number.
3. Call it yourself.
4. Read the conversation transcript.
5. Then add knowledge, call forwarding, and calendar.

Next steps

Erste Schritte