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Getting Started

In just a few steps, phone is ready to handle your first calls.

Open phone.webrichtung.de and sign in with your webRichtung account (how to sign in).

Open Configuration. On your first visit, Configure First Voice Agent takes you directly to setup; you can create additional assistants later via New Assistant.

To get started, you only need two things:

  • a name, for example “Reception”
  • the first message callers will hear

You can add knowledge, call forwarding, and calendar later – the details are in Setting Up Assistants.

Your active assistant has its own phone number. You’ll find it on its card in Configuration under Reachable at.

Call your assistant and check:

  1. Does it greet callers as configured?
  2. Does it answer questions the way you want?
  3. Does it forward correctly if you’ve set up call forwarding?

Open Conversations. Your test call is there with the date, duration, and automatic summary. This is exactly how you’ll track every call in the future without having to listen to it.

Setting Up Assistants

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